Search results

@import url('https://fonts.googleapis.com/css2?family=Montserrat:wght@700;800;900&family=Lato:wght@400;700&display=swap');/* ---- hide Perfect Wiki chrome above the hero ---- */h1.scroll-m-20{ display:none !important; }nav[aria-label="breadcrumb"]{ display:none !important; }button:has(svg.lucide-menu){ display:none !important; }a:has(svg.lucide-headset){ display:none !important; }button:has(svg.lucide-chevron-left), button:has(svg.lucide-chevron-right){ display:none !important; }[class~="print:hidden"][class~="text-muted-foreground"]{ display:none !important; }div:has(> a[href*="q=tags:"]){ display:none !important; }.ck-content + div.rounded-lg{ display:none !important; }footer.py-12{ display:none !important; }@media (min-width:1024px){.pt-4.grid.grid-cols-12 > div:first-child{ display:none !important; }.pt-4.grid.grid-cols-12 > div:nth-child(3){ display:none !important; }.pt-4.grid.grid-cols-12 > div:nth-child(2){ grid-column:1 / -1 !important; }}.ck-content a:not([class]):not(#zz){ color:#136A7E !important; text-decoration:none !important; border-radius:3px; padding:0 2px; background:linear-gradient(#E7F1F1,#E7F1F1) no-repeat 0 100% / 0% 100%; transition:background-size .25s ease, color .15s ease; }

Curated link collections you can share with anyone — guests, volunteers, vendors. Each entry below is a hub of articles relevant to a specific space or topic. Pick the space or topic you need from the sub-pages.

Tech Help with all things AV and IT at Preston Trail — accounts, email, devices, the network, and every meeting space on campus. All Guides

Microsoft Account & Door Access Setup · PTCC TECHPTCC Tech / Preschool / Getting StartedMicrosoft Account & Door AccessSet up your Preston Trail Microsoft account on your computer, then turn your phoneinto your key for the doors on campus. About ten minutes — and you only do it once.Computer + iPhone~10 minutesMicrosoft 365 · UniFi EndpointBefore You BeginHave the email address and temporary password that PTCC Tech gave you. You'll need both to sign in the first time.Have your computer and your phone nearby — you'll use both. Part 1 starts on the computer.Stay connected to Wi-Fi or internet the whole way through.⚠️Important — Save Your New PasswordDuring Part 1 you'll create your own password. Write it down and keep it with your email address —you'll sign in with both again in Part 2.What This Does💻 Sets up your Microsoft account🔐 Secures it with Authenticator🔑 Turns your phone into your door keyPart 1 — Microsoft AccountOn Your Computer01Open the Setup PageOn your computer, open a web browser and go to the address below.

PTCC Tech / Security CRT Guides for the CRT security camera workstation — the Mac connected to the three-display ENVR Core camera system. 🖥️ CRT Workstation 🔒 Security Team Guides 📹 ENVR Core Daily Login How to log in at the start of service and log out at the end — including using the Passwords app and clicking through the Automator prompt to get all three displays running. PTCC TECH · CRT Workstation Security · Camera System

PTCC Tech / Security / Camera SystemENVR Core Daily LoginHow to log into the Ubiquiti ENVR Core security camera workstation at the start and end of service.Mac WorkstationUnder 2 minDaily — Every ShiftBefore You BeginYou are at the CRT workstation — the Mac connected to the three-display security camera setup.The Mac is powered on. If the screen is dark, move the mouse or press any key to wake it.The Passwords app is set up in the Mac menu bar — credentials are stored there and ready to copy.What This Does🖥️ Opens live camera feeds across all three displays🔐 Logs you into the ENVR Core securely🚪 Logs you out properly at end of serviceSteps6 Steps01Log Into the MacAt the Mac login screen, click your user account and type the password CRT, then press Return.💡TipThe Mac password is all caps: CRT. If it doesn't work, make sure Caps Lock is off and try again — the password itself is already uppercase.02Safari Opens — Along with an Automator PromptOnce you're logged in, Safari will open automatically on the center display, loading the ENVR Core login page. You don't need to click anything to launch it.

Tech Support / Rooms & AV / TV RemoteConference Room & Classroom RemoteEvery conference room and classroom has a little black remote tucked into a wall holder near the TV.It runs the TV — power, source switching, volume — plus the Apple TV when that's what you're using.Here's a quick tour so you can run the room with confidence.Conference Rooms · ClassroomsTV + Apple TVUniversal IR RemoteBefore You BeginEach remote lives in its room, tucked into a little wall-mounted holder near the TV. Grab it from there and slip it back when you're done — please don't take it with you.Batteries last a year or so. If a press does nothing, the batteries are likely dead — submit a ticket and Tech will swap them.What This Remote Does📺 Powers the TV🔀 Switches sources🔊 Volume & mute🎬 Drives the Apple TVMeet the Remote" width="180" height="620" frameborder="0" scrolling="no" style="display:block;border:none;width:180px;height:620px;">ButtonWhat it doesTV Power (small white, top left)Powers the TV on or off. You'll press this every time.

Staff Tech Guide — PTCC TechPTCC TechStaff Technology Guide · April 2026PTCC TechYour Tech, How It Works & What to ExpectWhat Tech sets you up with, how we keep everything secure, and what you can do to hold up your end.💻 Your Setup #setup🔐 Security #security📦 Software & Tools #software🛒 Buying Equipment #buying🙌 Your Part #yourpartYour SetupWhat you get from day one.Tech sets everything up before it hits your desk. You just show up.Standard issue — every staff member💻 MacBook⌨️ Keyboard🖱️ Mouse📐 Laptop Stand🖥️ MonitorSome roles — Worship, Comms, Video, and Production — get upgraded specs. Tech will let you know what applies to you. Need a dock, hub, or adapter for your workflow? Just ask.5Year LifespanAfter that, we'll get you a fresh setup before things get unreliable.Security & What to ExpectWe protect your device — and everyone on it.Your laptop has several layers of protection running in the background. Here's what they are and what you might notice.🔒Device Management (MDM)Lets us push updates and wipe your device remotely if it's lost or stolen.

PTCC TECH / Email / iPhoneRESET YOUR EXCHANGE ACCOUNT IN APPLE MAILIf Apple Mail won't take your password, keeps asking you to sign in, or stopped showing new email after an MFA change — remove the Exchange account and add it back fresh. Five minutes, no data loss (everything lives on the server).iPhone or iPadAbout 5 minutesApple Mail appBefore You BeginYou know your PTCC email and password.Microsoft Authenticator is installed and set up on this phone — you'll need to approve a sign-in prompt.You're on Wi-Fi or a stable cell signal. The sign-in flow opens a Microsoft web page mid-way through.ℹ️Your email is safeRemoving an account from Apple Mail just unhooks your phone from the server — it does not delete a single message. Everything is still in your mailbox at outlook.com and will reappear once you sign back in.💡While you're here — try OutlookApple Mail works, but the Microsoft Outlook app handles PTCC email better: unified inbox, calendar in the same app, and the Report Phishing button. If you've been fighting Apple Mail, this is a great moment to switch.

Book a Conference Room · PTCC TECHPTCC TECH / Calendar / Conference RoomsBOOK A CONFERENCE ROOMReserve an Atrium the right way — by adding it as the Location. Outlook checks the Atrium's calendar, books it automatically, and stops you double-booking with another team.All usersAbout 3 minutesOutlook or TeamsBefore You BeginYou're creating or editing a calendar event in Outlook.You know the name of the Atrium you want (or you'll browse them all).⚠️Type, then pick from the dropdownTyping "Atrium 6" into the Location field isn't enough — you have to select Atrium 6 from the dropdown that appears. Otherwise it's just text and the Atrium never gets booked.ℹ️Works in both Outlook and TeamsOutlook and Teams share the same Microsoft 365 calendar, so you can follow these steps in either app — only minor wording differences (e.g. "+ New Event" vs "+ New meeting"). The screen recordings below show Outlook.What This Does🚪 Atrium reserved🚫 No double-bookingsPTCC Atriums at a GlanceAll Atriums exist as bookable resources in Outlook. Pick based on what your meeting actually needs.

⚠️Don't also join from your laptopIf you join the same meeting from your laptop while sitting in the room, you'll get audio feedback (echo/howl). The room is the participant. Your laptop is only for sharing content — see step 3.03Share Your Laptop via ClickShareLift a ClickShare USB-C button out of its dock and plug it into your laptop. Wait for the light to go solid white (blinking = still connecting), then press the big round button. The light turns red and your screen appears on the front display and in the Teams call." frameborder="0" scrolling="no" style="position:absolute;top:0;left:0;width:100%;height:100%;border:none;display:block;"> ▶ Screen recording — ClickShare to shareGot sound? If your share is a video or anything with audio, also route your laptop's sound through ClickShare. Open Control Center from the macOS menu bar (the toggles icon, top-right), click Sound to expand it, and pick ClickShare under Output." frameborder="0" scrolling="no" style="position:absolute;top:0;left:0;width:100%;height:100%;border:none;display:block;"> ▶ Screen recording — Set ClickShare as audio output

Better Tools, Simpler Spaces — PTCC TechPTCC TechRoom Upgrades · April 2026PTCC TechBetter Tools, Simpler SpacesUpgrades across our spaces to give you a simpler experience — whether you're leading a meeting, hosting a guest, or just need to get something on a screen.🖥️ Every Room📹 Atrium 6Every RoomWhat's new across all spaces.Applies to every room on campus.📺One remote does it all.Controls both the TV and Apple TV. No more hunting for the right one.New📡AirPlay works the same.Connect to any room's display through the Apple TV, just like always.Same as before🔌HDMI port below every TV.Plug in a laptop directly. Wall port is ready in every space — just bring your own HDMI cable.New in every roomAtrium 6Here's what's changed — and what hasn't.The biggest upgrade on campus. Most things improved. One thing moved.📡AirPlay works the same.Connect through the Apple TV just like every other space. No change.Same as before💬Teams meetings are easier.Plug in and start a call — camera, mic, and speakers connect automatically. No fiddling mid-meeting.

Account Recovery · PTCC TECHIT Admin / Account Security / Account RecoveryAccount Recovery After a Password ResetFollow these steps to regain access to your Microsoft 365 account, set a new password,and get your multi-factor authentication (MFA) back up and running.Microsoft 365~10 minutesPhone required for MFABefore You BeginUse a private, trusted device — do not use a shared or public computer.Have the temporary password provided by PTCC TECH ready.Have your phone nearby — you will need it to set up MFA.Install the Microsoft Authenticator app on your phone before starting if you haven't already.Recovery Steps6 Steps01Go to the Microsoft 365 Sign-In PageOpen a browser on your private, trusted device and navigate to:https://microsoft.prestontrail.org⚠️ImportantDo not attempt this on a shared, public, or untrusted device. Your account security depends on it.02Sign In with Your Temporary PasswordEnter your PTCC email address and the temporary password provided by PTCC TECH.Microsoft will immediately prompt you to change your password — this is expected.

UniFi Endpoint Setup Guide · PTCC TECHIT Admin / Access Control / UniFi EndpointUniFi Endpoint iPhone SetupGet the UniFi Endpoint app installed, load your door-access credential,and add your PTCC Security pass to Apple Wallet — in under five minutes.iPhone · iOS~5 minutesPTCC Security · UniFi IdentityApp v3.7.6+Before You BeginYou will receive an Outlook email with a UniFi Identity invite — have it ready before starting.Your PTCC email must be accessible on this phone. You'll open the invite email mid-setup.Stay connected to Wi-Fi or 5G throughout setup for a reliable credential download.⚠️Critical — Permission PromptsChoose Always Allow on every permission prompt during setup.If only Allow appears, tap that instead.Never tap Don't Allow — setup will not complete correctly.What This Setup Does📲 Installs UniFi Endpoint🔑 Loads your door credential💳 Adds pass to Apple WalletSetup Steps4 Steps01Download & Install UniFi EndpointTap the button below to open the App Store and install UniFi Endpoint. Wait for it to finish downloading before continuing.

Resources for Check Ins. This hub is a placeholder. Add links to relevant articles here as content is published.

Resources for Classrooms. This hub is a placeholder. Add links to relevant articles here as content is published.

Resources for the Loft Theater. This hub is a placeholder. Add links to relevant articles here as content is published.

Resources for the Treehouse Theater. This hub is a placeholder. Add links to relevant articles here as content is published.

Resources for the Backyard Theater. This hub is a placeholder. Add links to relevant articles here as content is published.

Resources for The Lounge. This hub is a placeholder. Add links to relevant articles here as content is published.