UniFi Endpoint
iPhone Setup
Get the UniFi Endpoint app installed, load your door-access credential, and add your PTCC Security pass to Apple Wallet — in under five minutes.
Before You Begin
What This Setup Does
Setup Steps
4 StepsDownload & Install UniFi Endpoint
Tap the button below to open the App Store and install UniFi Endpoint. Wait for it to finish downloading before continuing.
Download on the App StoreOpen the UniFi Email & Load Your Credential
Open the email titled "Welcome to UniFi Identity" from UniFi in your Outlook inbox, then tap the blue Get Started button.
You'll see a Loading Credential screen with a progress bar. Keep UniFi Endpoint in the foreground and do not switch away until it finishes.
Approve Every Permission Prompt
The app will ask for Notifications access and possibly other permissions. Respond to each one:
| If you see this option | What to do |
|---|---|
| Always Allow | ✓ Tap Always Allow — preferred |
| Allow (only option) | ✓ Tap Allow |
| Don't Allow | ✗ Never tap this |
Add Your Touch Pass to Apple Wallet
After your credential loads, the PTCC Security home screen appears with an Add Touch Pass to Apple Wallet sheet. Tap Add to Apple Wallet.
Wait for Apple Wallet to finish. When it shows "Express Pass" with your name on the card, tap Done.
Welcome to keycard-free access at Preston Trail. Your iPhone is now your key — just hold the top of your phone near any door reader and you're in. No Face ID, no passcode, no fumbling. Works on Apple Watch too, so you can leave your phone in your bag entirely.
Troubleshooting & Support
If your pass is not visible in Apple Wallet after completing setup, re-open the invite email and go through the prompts again — making sure to tap Always Allow or Allow on every prompt.
Still having trouble? Submit a ticket through the PT Support app in Microsoft Teams and someone from the team will follow up with you.